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20.08.2024
Quality Analyst
Pretoria
... corecards, dashboards and reports) Sales and Customer Support (30%): Continuously measure the quality of voice calls, video calls, live chat, email and text messages Interpret QA scorecard results and advise on midcourse corrections and/or improvements Listen to live or recorded calls to ...
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hearX Group
20.08.2024
Customer Journey Specialist
Pretoria
Work Location: 180 Garsfontein Road, Ashlea Gardens, Pretoria Remote Working 2 days work-from-home in line with Company Policy (only applicable after probation is successfully passed) Job Purpose Develop and coordinate full funnel customer journeys strategies and manage the implementation thereof on ...
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hearX Group
20.08.2024
Audiologist
Pretoria
... core’ by going above and beyond for customers. Gather customer feedback via post-call reviews and the Lexie Rewards program. Actively communicate with other staff members to ensure best practice customer satisfaction. Reinforce information provided on a call with texts and/or emails. Continuous ...
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hearX Group
20.08.2024
Digital Marketing Specialist
Pretoria
... core on SEMRush, and website health scores on Search Console Data Tracking&Reporting (10%): Build a digital marketing platform performance report and work with the BI team to automate and optimize the report monthly Assist with end-to-end analytics tracking, monitoring and improvement across ...
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hearX Group
20.08.2024
Google Business Profile Expert (South Africa)
Pretoria
... Core i7 8th generation (and above) or Core i5 10th generation (and above) RAM: Minimum of 12 GB Storage: 128 GB SSD or higher Graphics: 2 GB graphics memory Minimum AMD Specs: Processor: AMD Ryzen 5, 7, 9 (Minimum series 3600) RAM: Minimum of 12 GB Storage: 128 GB SSD or higher Graphics: 2 GB ...
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SRR Group
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