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07.05.2024
Operations Manager (Contact Center)
Pretoria
... first contact resolution rate, without compromising customer care.Ensure agents provide comprehensive troubleshooting and solve problems for customers to get the products working over either voice or video call, live chat, email or text message.Ensure agents obtain and note quality information ...
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hearX Group
05.05.2024
Relationship Manager
Pretoria
... national market. Minimum education (essential): Matric Minimum education (desirable): Relevant certificates Minimum applicable experience (years): 1-3 years Required nature of experience: Customer relations Telephonic sales Call centre Technical support Administration Cold Calling Working ...
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hearX Group
04.04.2024
Product Expert
Pretoria
... first-line support and remote care to hearX USA customers. They maintain high customer satisfaction and ensure customers are assisted remotely via video calls, voice calls, emails, and text messages. Product Experts ensure that prospective customer callers are assisted with the information they ...
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hearX Group
04.04.2024
Audiologist
Pretoria
... hearX and Lexie and the customer support team and processes.Conduct business in a professional manner when communicating and interacting with customers to ensure customer satisfaction.Solve problems as effectively and efficiently as possible by reducing the time spent with each query.Liaise ...
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hearX Group
04.04.2024
Android Developer
Pretoria
... National Senior CertificateMinimum education (desirable):Diploma and/or degree in IT / Engineering / ProgrammingMinimum applicable experience (years):5 years as an Android DeveloperRequired nature of experience:Hands on software developer having been responsible for the development and ...
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hearX Group
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