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19.04.2024
: IT Service Delivery Manager
City of Johannesburg Metropolitan Municipality
... service desk, understanding ticket volumes and backlog, reoccurrences of incidents, support models and use this as a base to develop a continuous improvement plan. Work with business and other IT stakeholders and negotiate, develop, and manage SLAs between IT and business according to business ...
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Business Capital Group
20.04.2024
: IT Service Delivery Manager
City of Johannesburg Metropolitan Municipality
... service desk, understanding ticket volumes and backlog, reoccurrences of incidents, support models and use this as a base to develop a continuous improvement plan. Work with business and other IT stakeholders and negotiate, develop, and manage SLAs between IT and business according to business ...
More »
Business Capital Group
04.04.2024
Application Service Portfolio Manager
City of Johannesburg Metropolitan Municipality
... Services (i.e., ERP, Process Architecture, Business Analysis, Integration, Automation) in a large complex/matrix global organisation. Exposure to managing and implementing Human Resource applications will be an advantage. 4-6 years’ experience with business process modelling tools 3-5 years ...
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Business Capital Group
25.03.2024
Application Service Portfolio Manager
City of Johannesburg Metropolitan Municipality
... Services (i.e., ERP, Process Architecture, Business Analysis, Integration, Automation) in a large complex/matrix global organisation. Exposure to managing and implementing Human Resource applications will be an advantage. 4-6 years’ experience with business process modelling tools 3-5 years ...
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Business Capital Group
16.06.2024
Service Support Administrator
City of Johannesburg Metropolitan Municipality
... Service Administrator - DenverSalary Offered: CTC R14,000 - R16,000Purpose of the Position:To efficiently record customer calls and respond promptly to customer queries. Ensure accurate completion, costing, and closure of job cards.Key Responsibilities:Log and attend to all service calls ...
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