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20.04.2024
: IT Service Delivery Manager
City of Johannesburg Metropolitan Municipality
... and support teams on the root causes, following industry standards to develop improvement plans. Advise management and support leads on corrective actions to prevent reoccurrence of problems. Drive Quality, Develop Processes and Manage SLAs Present updated processes and procedures to relevant ...
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Business Capital Group
19.04.2024
: IT Service Delivery Manager
City of Johannesburg Metropolitan Municipality
... and support teams on the root causes, following industry standards to develop improvement plans. Advise management and support leads on corrective actions to prevent reoccurrence of problems. Drive Quality, Develop Processes and Manage SLAs Present updated processes and procedures to relevant ...
More »
Business Capital Group
19.04.2024
It Service Delivery Manager Parktown
City of Johannesburg Metropolitan Municipality
... and support teams on the root causes, following industry standards to develop improvement plans. Advise management and support leads on corrective actions to prevent reoccurrence of problems. Drive Quality, Develop Processes and Manage SLAs Present updated processes and procedures to relevant ...
More »
Business Capital Group
20.04.2024
It Service Delivery Manager Parktown
City of Johannesburg Metropolitan Municipality
... and support teams on the root causes, following industry standards to develop improvement plans. Advise management and support leads on corrective actions to prevent reoccurrence of problems. Drive Quality, Develop Processes and Manage SLAs Present updated processes and procedures to relevant ...
More »
Business Capital Group
25.03.2024
Application Service Portfolio Manager
City of Johannesburg Metropolitan Municipality
... and implementing Human Resource applications will be an advantage. 4-6 years’ experience with business process modelling tools 3-5 years Involvement in Contract negotiations with Vendors and service providers Knowledge of Service Delivery and Service Support disciplines as defined under ITIL. ...
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Business Capital Group
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