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29.07.2024
Team Leader - South Africa
Cape Town
... Time ManagementJob-Related Knowledge, Competencies & Skills Required HR Process Knowledge Stakeholder Management Report writing Sound working knowledge of the latest Microsoft packages (Word, Excel, PowerPoint & Outlook) Management skills Good understanding of the BPO industryAdditional ...
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WNS
29.07.2024
Team Leader - Inbound - Claremont, South Africa
Cape Town
... lines and quality measures, whilst considering the needs of others so as to ensure that the overall goals and objectives are metSupports others by sharing knowledge and expertise which promotes effectiveness of individual performance and how this contributes to the team goal.Minimum ...
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WNS
29.07.2024
Team Leader - Outbound - Century City, South Africa
Cape Town
... WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and ...
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WNS
29.07.2024
Lead Associate - WFM
Cape Town
... time monitoring for a Line Adherence business model along with Daily/Intraday Reporting.Raising alarms about non-adherence to schedules.Raising prior alarms in case of any risks to meet line adherence goals.Ensure tight management of FTE requirements and delivery.Excellent communication skills ...
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WNS
03.08.2024
Assistant Manager: Quality
Cape Town
... time a new hire is onboarded till the time he gets settled on job including new hire training and ongoing refresher and developmental training programs. He / She will also look after transactional quality & compliance checks for the account along with driving process improvements and ...
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WNS
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