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24.06.2024
Call Center Operations Director
Cape Town
... include:o Forecasting accuracyo Revenue and margin goalso Client, customer, and Employee satisfaction scoreso Call volume projectionso Contractual bonus goalso Contractual client metric goalsWhat You Bring to the Role• Associate degree, technical school, or equivalent work experience• 4 years+ ...
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TeleTech Holdings, Inc.
24.06.2024
Senior Healthcare Customer Service Representative – Nights
Cape Town
... incoming communications from customers on diagnostic imaging, life care solutions, surgical or biomedical services Conduct research to provide answers for customers to resolve their issues Working hours that are designed to support USA customers. Therefore, the shifts could end as late as ...
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TeleTech Holdings, Inc.
23.06.2024
Call Center Operations Director
Cape Town
... include: o Forecasting accuracy o Revenue and margin goals o Client, customer, and Employee satisfaction scores o Call volume projections o Contractual bonus goals o Contractual client metric goals What You Bring to the Role • Associate degree, technical school, or equivalent work experience • ...
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TeleTech Holdings, Inc.
Yesterday
Employee Engagement Lead
Cape Town
... incentive budgets while participating in weekly meetings to review reporting, proposals and presentations. You’ll contribute to the success of the team and business as you bring your creative passion to build a successful engagement strategy, working to encourage employee retention and ...
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TeleTech Holdings, Inc.
Yesterday
Team Lead, Service Delivery
Cape Town
... ince 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. ...
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TeleTech Holdings, Inc.
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