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01.05.2024
Assistant Manager - Operations
Cape Town
... staff to achieve all KPI’s, through effective coaching, performance management, and to develop career progression through internal development programs.Stakeholder Management To ensure successful delivery of any project, programme or activity by engaging with an individual, group or ...
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WNS
01.05.2024
Assistant Manager - Operations
Cape Town
... staff to achieve all KPI’s, through effective coaching, performance management, and to develop career progression through internal development programs. Stakeholder Management To ensure successful delivery of any project, programme or activity by engaging with an individual, group or ...
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WNS
13.06.2024
Assistant Manager - Process Training
Cape Town
... personal performance Improved productivity Enhanced customer experience Increased employee retention Key responsibilities:Conduct new starter training as well as refresher, up-skilling and cross skill training including knowledge checks and assessments and ensuring support is provided daily. ...
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WNS
27.05.2024
Assistant Manager - WFM Planner
Cape Town
... staff is available during peak periods Review and analyse the monthly, quarterly and yearly Contact Center Performance Reports for both internal and external stakeholders and distribute as required Devise and deliver project that benefits the campaign Create a yearly calendar of potential risk ...
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WNS
28.05.2024
Assistant Manager - WFM Planner
Cape Town
... staff is available during peak periods Review and analyse the monthly, quarterly and yearly Contact Center Performance Reports for both internal and external stakeholders and distribute as required Devise and deliver project that benefits the campaign Create a yearly calendar of potential risk ...
More »
WNS
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