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04.09.2024
Senior Call Centre Sales Manager
Johannesburg
... sales, and quality targets.Continually review internal systems, procedures, and processes to ensure resource and operational efficiency, and make appropriate recommendations for any required changes.Ensure all customer questions and complaints are resolved in a timely manner.Brainstorm with the ...
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Callforce
30.08.2024
IT Helpdesk Support
Johannesburg
Creating purposeful careers as we build the future of contact centre solutionsResponsibilities:Support operations and other support services with helpdesk requests.Attend to tickets logged in a timely and efficient manner.Raise any deviations with the Head of IT.Ensure employees are adhering to IT ...
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Callforce
30.08.2024
Regional Head of BPO Operations
Johannesburg
... and tactical focusStrong analytical skillsIn-depth client interfaceSalary negotiable aligned to industry norms and experience.Skills Leadership Analytical Ability Strategic Planning Delegation Solving Problems Recruitment Training Performance Management Meeting Deadlines ...
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Callforce
30.08.2024
HR Head
Johannesburg
... Recruiters in the different regions.Support the recruitment teams with strategic interventions aimed at increasing and improving the company’s attraction and visibility.Design campaign specific competency-based interview guidelines, and train the teams accordingly, to ensure understanding and ...
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Callforce
30.08.2024
Team Leader International Campaign
Johannesburg
... Sales or selling background. Proven track record Ability to resolve customer complaints. Understanding of HR and IR policies ·Ability to work in a pressurized environment.Technical aptitude ·Excellent communication skills (written and verbal).Ability to handle escalations and take ...
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Callforce
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