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25.07.2024
IT Helpdesk Support
Johannesburg
Creating purposeful careers as we build the future of contact centre solutions Responsibilities: Support operations and other support services with helpdesk requests. Attend to tickets logged in a timely and efficient manner. Raise any deviations with the Head of IT. Ensure employees are adhering to ...
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Callforce
30.05.2024
Senior Call Centre Sales Manager
Johannesburg
... sales and quality targets Continually review internal systems, procedures and processes to ensure resource and operational efficiency, and make appropriate recommendations for any required changes Ensure all customer questions and complaints are resolved in a timely manner Brainstorm with the ...
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Callforce
04.09.2024
Senior Call Centre Sales Manager
Johannesburg
... sales, and quality targets.Continually review internal systems, procedures, and processes to ensure resource and operational efficiency, and make appropriate recommendations for any required changes.Ensure all customer questions and complaints are resolved in a timely manner.Brainstorm with the ...
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Callforce
30.05.2024
Sales Trainer
Johannesburg
... manager to help transition agents from Training to incubation as per expectations Coach own Trainees on observed Knowledge and Skill gaps Manage Attrition within Training groups with regular one-on-ones Review Training content and suggest new ways of delivery to improve effectiveness Complete ...
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Callforce
30.05.2024
BPO Sales Trainer
Johannesburg
... manager to help transition agents from Training to incubation as per expectations Coach own Trainees on observed Knowledge and Skill gaps Manage Attrition within Training groups with regular one-on-ones Review Training content and suggest new ways of delivery to improve effectiveness Complete ...
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Callforce
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