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17.01.2024
HR Head
Johannesburg
Work closely with Operations to ensure our people initiatives reap the desired results, whether it be employee engagement, employee satisfaction, query handling etc. Ensure the HRBP’s are handling all IR related matters swiftly, to ensure minimal impact to the operations floor. Offer advice on more ...
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CallForce
21.12.2023
HR Head
Johannesburg
Work closely with Operations to ensure our people initiatives reap the desired results, whether it be employee engagement, employee satisfaction, query handling etc.Ensure the HRBP’s are handling all IR related matters swiftly, to ensure minimal impact to the operations floor.Offer advice on more ...
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CallForce
30.05.2024
Customer Service Consultant
Johannesburg
... Drive significant growth and profitability in the context of cost management. Deliver exceptional service that exceeds customer and stakeholder’ expectations through proactive, innovative and appropriate solutions. Manage SLA's with internal and external service providers. Engage with the ...
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Callforce
30.05.2024
Insurance Sales Team Leader
Johannesburg
... drives a "people-first" culture. Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets are met Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency Providing ...
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Callforce
30.05.2024
National Quality Assurance Manager (Call Centre)
Johannesburg
... driven strategy development Critical attention to detail Capable of always working on multiple campaigns Strategy implementation with excellent organisational skills Quality control astuteness Strong knowledge of customer care processes and techniques Demonstrated ability to work well in a team ...
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Callforce
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