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Today
Contact Centre Manager (Operations)
Cape Town
... Operations, in Century City, Cape Town.As a Contact Centre Manager at Kazang, you will be responsible for overseeing the operations of our contact centre, ensuring the delivery of exceptional customer service, and achieving key performance indicators.You will lead a team of dedicated customer ...
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EcoPlanet Green Operations GmbH
20.07.2024
General Manager: Operations
Cape Town
... Operations. This will include:Achieve and exceed all client KPI’s and manage the day to day relationship with our Retail Clients.You will lead the Customer Services and Sales Departments by creating and instilling a customer services sales culture in a customer-centric and high-performance ...
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WNS
20.07.2024
Operations Manager - Retail Contact Centre
Cape Town
... Operations for our new Retail Client.Your duties will include, but not be limited to the following: Achieve and exceed all client KPI’s and manage the day to day relationship with the client. Achieve the Operations Financial Targets Ensuring you have a happy workforce. Team development and ...
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WNS
Today
Quality Group Manager
Cape Town
... Green BeltMS OfficeTravel experienceExperience RequiredEssentialMinimum 3 years transactional quality / contact centre operational management experienceMinimum 3 years travel management experienceComputer literacy (MS Office) at an intermediate level - particularly MS ExcelPreferredContact ...
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WNS
15.07.2024
Operations Manager - South Africa
Cape Town
... experience in a as operations manager· Experience in a contact center/BPO environment· Insurance industry experience essentialAdditional InformationAfternoon and night shifts – Monday to Sunday (rotational shifts)Candidates are required to have fibre or live in a fibre enabled ...
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WNS Global Services
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