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09.06.2024
Group Manager - WFM
Cape Town
... First-level escalations & assess customer’s needsMotivating Team through effective management, career development.Analysis of reports including process dashboards & initiate appropriate action plans.Supporting the Ops/Stake holders on internal and client calls, ensuring value-added inputs are ...
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WNS (Holdings) Limited (ADR)
17.01.2024
Quality Group Manager
Cape Town
... Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS South Africa has been in operation since 2003 and built a reputation as the ...
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WNS (Holdings) Limited (ADR)
18.01.2024
Quality Group Manager
Cape Town
... Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities.WNS South Africahas been in operation since 2003 and built a reputation as the ...
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WNS (Holdings) Limited (ADR)
15.04.2024
Group Manager - RNA
Cape Town
... Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS South Africa has been in operation since 2003 and built a reputation as the ...
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WNS (Holdings) Limited (ADR)
03.05.2024
Group Manager - WFM
Cape Town
... national equivalent Call Centre Maths Industry relevant training courses, including WFM processes, terminology and tools 3 Years in a leadership role within WFM 3-5+ years of experience performing RPM functions (capacity planning, forecasting, scheduling, real-time management) in a multi-site ...
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WNS (Holdings) Limited (ADR)
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