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08.08.2024
Senior Group Manager - Operations
Cape Town
... standards Control and minimise costs Drive continuous improvement and create value by delivering excellent customer experience Knowledge, Skills and Attributes:QualificationsGrade 12 or MatricLeadership Change management Effective coaching skills Commercial acumen Planning and organizational ...
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WNS
13.07.2024
Systems Administrator - Certinia
Cape Town
... Sabio is a Global company and the leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and solutions. Sabio provides expertise and solutions that our customers’ need to ...
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Sabio Group
13.07.2024
Systems Administrator - Certinia
Cape Town
... Sabio is a Global company and the leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and solutions. Sabio provides expertise and solutions that our customers’ need to ...
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Sabio Group
03.08.2024
Takealot - Senior Capacity Planner (Workforce)
Cape Town
... groups based on Historical contact patterns, shrinkages, and handle times.Develop the available forecasting tools to project future contact volumes for intra-day, daily, weekly, and monthly periods.Schedule adherence for the front-line as well as schedule and overtime forecasting based on lead ...
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Takealot Group
14.07.2024
Takealot - Senior Capacity Planner (Workforce)
Cape Town
... groups based on Historical contact patterns, shrinkages, and handle times. Develop the available forecasting tools to project future contact volumes for intra-day, daily, weekly, and monthly periods. Schedule adherence for the front-line as well as schedule and overtime forecasting based on ...
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Takealot Group
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