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19.07.2024
Deputy Manager - Transactional Quality
Durban
Job Description Ensuring the attributes of Quality Management System like Sampling methodology, metric and tool design, calibrations, feedback compliance, client satisfaction, and complaint management are designed properly and implemented Ability to do Deep dive, RCA and create control plans along ...
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WNS (Holdings) Limited (ADR)
15.08.2024
Assistant Manager - WFM
Durban
... WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and ...
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WNS (Holdings) Limited (ADR)
06.09.2024
Assistant Manager - WFM
Durban
Job Description• The Ideal candidate should have Workforce Management experience from BPO industry.• Should be working either as Team Lead or Assistant Manager in BPO WFM department for a minimum of 2 years.• Should have managed a team• Should have knowledge/hands on experience in generating – Long ...
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WNS Global Services
06.09.2024
Deputy Manager - Transactional Quality
Durban
Job Description• Ensuring the attributes of Quality Management System like Sampling methodology, metric and tool design, calibrations, feedback compliance, client satisfaction and complaint management are designed properly and implemented• Ability to do Deep dive, RCA and create control plans along ...
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WNS Global Services
06.09.2024
Assistant Manager - Operations - UKH - South Africa
Durban
... working knowledge of the latest Microsoft packages (Word, Excel, PowerPoint & Outlook)• Management skills• Good understanding of the BPO industry• Communication and written skills• Problem solving• Analytical Thinking• Conflict Management• Strategic Thinking• Time Management Additional ...
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WNS Global Services
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