advertisements
26.04.2024
Systems Support Administrator
Durban
... resolve problems, escalating to higher-level support when necessary. • Managing vendor response times and feedback to end-users. • Collaborate with other departments to find solutions for recurring issues. • Deliver excellent customer service by ensuring timely and effective communication. • ...
More »
MANCOSA
18.03.2024
Systems Support Administrator
Durban
... resolve problems, escalating to higher-level support when necessary. • Managing vendor response times and feedback to end-users. • Collaborate with other departments to find solutions for recurring issues. • Deliver excellent customer service by ensuring timely and effective communication. • ...
More »
MANCOSA
02.06.2024
IT Operations Lead
Durban
... resolve complex issues. The IT Operations Lead plays a key role in driving operational excellence, optimizing IT processes, and implementing best practices to enhance the reliability, availability, and performance of IT systems. Core Functions Lead a team of IT operations staff, including ...
More »
MANCOSA
13.06.2024
Junior IT Technician
Durban
... resolve technical issues in a timely and efficient manner. · Document, track, and monitor support tickets and service requests using a ticketing system. · Escalate unresolved issues to appropriate IT teams or vendors for further investigation and resolution. · Perform software installations, ...
More »
MANCOSA
28.05.2024
Intermediate IT Technician
Durban
... resolved IT issues to Level 3 support or other IT teams, ensuring timely resolution and effective communication with stakeholders. Assist with the installation, configuration, and maintenance of IT systems, software, and infrastructure components. Document IT incidents, service requests, ...
More »
MANCOSA
advertisements