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05.06.2024
Customer Service Team Leader - AA Position
Cape Town
... Telkom Calls. • Assist the team to achieve 70% + on their Call Evaluations. • Lead and inspire a team of agents to deliver excellent team performance and customer satisfaction. • Ensure training and development plans are maintained for all team members. • Ensure attendance and retention targets ...
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Dynamic Outsourced Solutions
07.06.2024
Customer Service Team Leader - AA Position
Cape Town
... Telkom Calls. • Assist the team to achieve 70% + on their Call Evaluations. • Lead and inspire a team of agents to deliver excellent team performance and customer satisfaction. • Ensure training and development plans are maintained for all team members. • Ensure attendance and retention targets ...
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Dynamic Outsourced Solutions
28.02.2024
APS APL support engineer / IT Manufacturing Solutions Analyst Cpt
Cape Town
... Solutions Analyst is responsible for the maintenance, debugging, testing, end user support and documenting of manufacturing application software solutions (APS/APL/cullet, ptracker).Key duties but not limited to:•APSIO Support: Support plants to maintain and upgrade equipment connected to ...
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Dynamic Outsourced Solutions
24.05.2024
IT Service Delivery Manager Cape Town
City of Cape Town
... Tech with industry recognized certifications like ITIL/ ITSM, PMPWork Experience Requirements:• Minimum 8 – 12 years in managing IT service delivery of BPO large client relationship (800+Seats)• Willingness to work in a 24 x 7 environment and must able to work 2PM-11PM Shift Onsite.Technical ...
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Dynamic Outsourced Solutions
28.02.2024
SAP Authorization --- Cape Town
Cape Town
... Business process understanding, IT service operations,• IT configuration management regarding roles & authorizations including Segregation of Duties (SoD),• SAP ERP systems,• SAP Basis,• SAP on-premise,• SAP Cloud solutions as well as non-SAP solutions,• Service Now,• Maestro,• SoX (ITGC) , ...
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Dynamic Outsourced Solutions
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