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16.07.2024
Takealot - Senior Capacity Planner (Workforce)
Cape Town
... groups based on Historical contact patterns, shrinkages, and handle times.Develop the available forecasting tools to project future contact volumes for intra-day, daily, weekly, and monthly periods.Schedule adherence for the front-line as well as schedule and overtime forecasting based on lead ...
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Takealot Group
14.07.2024
Takealot - Senior Capacity Planner (Workforce)
Cape Town
... groups based on Historical contact patterns, shrinkages, and handle times. Develop the available forecasting tools to project future contact volumes for intra-day, daily, weekly, and monthly periods. Schedule adherence for the front-line as well as schedule and overtime forecasting based on ...
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Takealot Group
14.03.2024
NOC Engineer
Cape Town
A) Acts as the person in charge of the NOC, including hotline, monitoring, second-line technical support, configuration management, and performance management. B) Analyzes the project KPI/SLA, identifying problems and formulating improvement measures to ensure that the KPI/SLA meets the contract ...
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FACT Sa
14.03.2024
Bearer Network Product Technical Engineer
Cape Town
Job Title Bearer Network Product Technical Engineer Responsible for the commissioning, debugging, cutover and acceptance of transport network products. Transfers skills to technical engineers of representative offices and outsourcing personnel. Provides technical support and troubleshooting for ...
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FACT Sa
14.03.2024
Network Planning and Optimization Engineer
Cape Town
Job Title Network Planning and Optimization Engineer The primary role for this position is to design, plan, and optimize our client’s 2,3,4,5G RAN network infrastructure, ensuring it performs at its peak and meets the evolving demands of the business. You will collaborate with multidisciplinary ...
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FACT Sa
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