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18.08.2024
Team Leader - Inbound - Claremont, South Africa
Cape Town
... team of Customer Service Advisors in delivering industry leading customer service through business KPI’s to increase the profitability of the business, remaining committed to treating customers fairly Responsibility Deliver success against KPI targets and plans, through effective management of ...
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WNS
13.08.2024
Team Leader - Inbound - Century City, South Africa
Cape Town
... team of Customer Service Advisors in delivering industry leading customer service through business KPI’s to increase the profitability of the business, remaining committed to treating customers fairly Responsibility Deliver success against KPI targets and plans, through effective management of ...
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WNS
16.08.2024
Senior Group Manager - Operations - South Africa
Cape Town
... team with specialist function. You are customer&client facing&strive to deliver excellent customer experience. You are accountable for designing, implementing&tracking a portfolio of improvement projects for your functional area. Key Responsibilities Lead a team of operational leaders Deliver ...
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WNS
15.08.2024
Team Leader - Durban - South Africa
Cape Town
... Sales environment. • Gathering information to analyse problems and generate solutions in taking the initiative by going beyond job remit and identify areas for improvement with a “can do” attitude. • Understands the Business in that you are aware of the business strategy, products, service and ...
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WNS Global Services
15.08.2024
Team Leader - Collections - Utilities Contact Centre
Cape Town
... team of Senior Associates to create a customer centric and high performance culture through, effective management of people, metrics and projects, with the objective of generating and the retention of business and revenue, through continuous improvement. Key Responsibilities Areas: People To ...
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WNS Global Services
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