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31.07.2024
Contact Centre Manager - US Hours
Cape Town
... king within a fast-paced environment and thrive under pressure.ability to multi-task and delegate in order to meet tight deadlines.have highly developed leadership, management and communication skills.solid commercial awareness, I have the ability to identify profit/gain opportunities in both ...
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Teleperformance South Africa
31.07.2024
Project Manager
Cape Town
... Recruitment, Training, Quality, Operations, IT, Security)Experienced in requirements capture and analysis, as well as customer journey and business process mappingOversees on-time achievement of all key milestones within the project plansProactively identifying continuous improvement ...
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Teleperformance South Africa
31.07.2024
LSS Operations Lead
Cape Town
... king with excel and a flair for exploring statistical packages such as Power BI and MinitabAbility to perform data gathering, root cause analysis and performance trending in order to identify and develop appropriate process changesEvidence of strategic awareness and acumen in business - ...
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Teleperformance South Africa
31.07.2024
Operational Human Resource Business Partner - Nightshift
Cape Town
... accordance with legislation.· Assist with employee and industrial relations needs, including conflict resolution, conduct/misconduct, and grievances.· Draft and issue disciplinary enquiry notices, processing outcomes, and handling incapacity cases.9. Ad Hoc Responsibilities· Process ...
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Teleperformance South Africa
Yesterday
Business Continuity Manager
Cape Town
... accordingly.Maintain and continually improve BC options paper for client solutions/services.Work with each client lead to understand client needs building and maintaining bespoke plans as required, with appropriate costs approved.Produce reporting for Risk meetings, Board meetings, planning ...
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Teleperformance South Africa
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