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29.06.2024
Customer Service Agent – Financial Services - South Africa
Cape Town
... resolve their queries in a manner that meets and exceeds the needs of our customers and limits any reputational damage to the brand. This is done in-line with our strategic intend, operational policies and applicable regulations. The role forms part of the overall value chain in partnership ...
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WNS Global Services
28.06.2024
Customer Service Team Manager – Financial Services - South Africa
Cape Town
... resolved and to eliminate ongoing impact• Analyses MI, process effectiveness in order to make recommendations and drive process improvements• Resolve escalated complaints, issues and problems, which may include further escalation as required, to achieve the best possible outcome for the ...
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WNS Global Services
27.06.2024
Customer Service Team Manager – Financial Services - South Africa
Cape Town
... resolved and to eliminate ongoing impact • Analyses MI, process effectiveness in order to make recommendations and drive process improvements • Resolve escalated complaints, issues and problems, which may include further escalation as required, to achieve the best possible outcome for the ...
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WNS Global Services
14.03.2024
Assistant Manager - Operations
Cape Town
... WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and ...
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WNS Global Services SA
26.04.2024
Assistant Manager - Operations
Cape Town
WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional ...
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WNS Global Services SA
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