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03.09.2024
EPP Operations Consultant
Cape Town
... payments, Bulk orders, high-value EFT and Cheque payments, payroll, supplier queries (wiCodes manual refunds) in line with KPIs. Refer to the KPI doc for latest KPIs. Verify payments before allocation and authorising for the team. Use discretion when processing payments that are out of the ...
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Mukuru
03.09.2024
Quality Assurance Escalations Specialist
Cape Town
... Mukuru customer support training course (Essential). 1–3 years customer service experience (Essential). Chichewa Language (Essential). Quality control experience in a contact centre environment (Essential). 6–12 months data analysis (Desirable). Knowledge of money transfer procedures. Knowledge ...
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Mukuru
03.09.2024
Quality Assurance Escalations Specialist
Cape Town
... Mukuru customer support training course (Essential). 1–3 years customer service experience (Essential). Chichewa Language (Essential). Quality control experience in a contact centre environment (Essential). 6–12 months data analysis (Desirable). Knowledge of money transfer procedures. Knowledge ...
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Mukuru
Yesterday
High Risk KYC Verifications Officer (Manadarin Speaking)
Cape Town
An opportunity has become available for a Mandarin speaking KYC Verification Officer to join our Verifications Team in Cape Town. This role will report to the KYC Verifications Team Lead and will predominantly support our Chinese corridor and clients.Internal Liaison takes place with the Agents and ...
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Mukuru
Yesterday
Product Manager: Customer & Staff Technology Solutions
Cape Town
... fintech or a related industry, with a focus on technology platforms that support both customer acquisition and service operations.Strong understanding of OTC transactional systems, customer service technologies, KYC processes, and experience working closely with IT teams on product ...
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Mukuru
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