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Today
Customer Service Team Manager
Cape Town
... team of agentsDrive and manage client service objectives and call timesEnsure correct procedures are followed and give direction to employees on what to do and how to improveSupport teams in resolving escalated customer queriesDevelop and implement programs and procedures to improve ...
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Tenacity Financial Services
Today
Customer Service Team Leader
Cape Town
... Team Leader (x20)Location: Durbanville, Cape TownCompany: BPO Client Services (Pty) Ltd – t/a BPO ServicesAbout Us:BPO Client Services is a leading provider of business process outsourcing solutions. Ourgoal is to deliver exceptional services that drive efficiency and innovation for our ...
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121 BPO Services
Today
Sales Team Leader
Cape Town
... team members KPI's & targets.Support to increase sales through training and coaching of the sales team.Create & implement sales incentives to improve sales and cross sell opportunities.Give feedback on call structure and closing skills to ensure quality is maintained.Develop action plans to ...
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SA Commercial (Pty) Ltd
Today
Team Leader , Credit Evaluation Management
Cape Town
Team Leader, Credit Evaluation ManagementJob OverviewBusiness Segment: Personal & Private BankingLead a team of Credit Evaluation Managers and/or Officers who assess and evaluate lending applications for clients/small businesses (including self-employed applicants) based on sound credit risk and ...
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Standard Bank of South Africa Limited
Today
Sales Team Leader / International Call Centre
Cape Town
... Team Leader for their Cape Town branch.Do you believe that every interaction is an opportunity to make the world around us better? As a Team Leader, you should always look the part, act the part, and treat your physical environment as a reflection of your legacy and ours.Are you this person? ...
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