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17.01.2024
RPA Business Analyst - South Africa
Cape Town
... Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing ...
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WNS Global Services
15.07.2024
Operations Trainer - Utilities Contact Centre
Cape Town
... professional is a vital component in ensuring agents and operational teams are equipped with all the necessary tools and skills to achieve ongoing optimum deliverables, resulting in: Increased employee engagement Enhanced personal performance Improved productivity Enhanced customer experience ...
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WNS Global Services
20.09.2024
Call Center Agent - Dutch Speaking - Claremont, South Africa
Cape Town
... data on the available systems to resolve customer queries and enable billing&collections. Obtaining and evaluating all relevant information to resolve product and service queries&complaints. Collections&Debt Management Making and receiving calls to maximize cash collection, while maintaining ...
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WNS Global Services
20.09.2024
Group Manager - Transactional Quality
Cape Town
... databases, dashboards, systems, or methods Manage timely flow of business intelligence information to users Maintain library of model documents, templates, or other reusable knowledge assets Synthesize current business intelligence or trend data to support recommendations for action Generate ...
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WNS Global Services
11.03.2024
Technical Account Manager
Cape Town
... data to the Senior Management Team • Engage frequently with the customer to maintain awareness of customer expectations and service delivery experiences • Be proactive and review business processes and suggest improvements, identify opportunities and risks and suggest appropriate action .• Take ...
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WNS Global Services SA
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