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20.07.2024
General Manager: Operations
Cape Town
... advertised Engagement Calendar should be accessible to the staff. A newsletter is to be sent out at least weekly to the floor.Team development and succession. You will develop a team of leaders that are fully aligned to the deliverance of these goals, are positive, and display the values and ...
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WNS
Yesterday
Operations Manager - Retail Contact Centre
Cape Town
... advanced level (word, excel, PowerPoint)Preferred Proven ability in managing a high performing environment in sales and/or retentions Contact Centre Leadership People management Stakeholder management Report writing and report presentation Retail Contact Centre ExperienceAdditional ...
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WNS
Yesterday
Director - Transitions
Cape Town
... initiator with exceptional organizational, presentation, interpersonal, and consultative skills.Additional qualifications that would be advantageous include knowledge of, experience in, or certifications related to Project Management methodologies and Six Sigma principles.#J-18808-Ljbffr ...
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WNS
Yesterday
Senior Group Manager - Operations
Cape Town
... advanced level Essential· Minimum 5 years' operational experience in managing a contact center at a Senior level· Experience in a contact center/BPO environment· Thorough knowledge of contact center technology · Computer literacy (MS Office) at advanced level (Outlook, Word, Excel, ...
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WNS Global Services SA
20.07.2024
Operations Manager - Durban - South Africa
Cape Town
... advantageous• At least five years’ call centre experience with minimum three years in management capacity. • Proven commercial acumen and strategic decision-making ability• Proven experience delivering enhanced performance, using motivational techniques and by developing people.Knowledge, ...
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WNS Global Services
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