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Yesterday
Group Manager - WFM
Cape Town
... global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, ...
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WNS (Holdings) Limited (ADR)
15.07.2024
Director - Transitions
Cape Town
... global footprint spans 16 countries with 61 delivery centers worldwide including in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, United Kingdom and the United States.Job DescriptionThorough project planning and reporting to clients, ...
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WNS (Holdings) Limited (ADR)
12.07.2024
Insurance Call Centre Agent - Night Shift (US Hours)
Cape Town
... advise the Coach, Floor Support mentor, or Team Leader promptly and fully to inform them of any problems, or unusual matters which may lead to an escalation or dissatisfied customer· Responsible for entering accurate information into systems. - Detailed documentation is required for potential ...
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WNS (Holdings) Limited (ADR)
Yesterday
WFM Scheduler
Cape Town
... advantageExperience working with:- Building Schedules using WFM software and Erlang C calculatorsSound knowledge of RTA management and effectiveness of schedulingExperience in activities related to:- Intraday forecasting and DOW adjustments of schedules.Manages large scale scheduling based on ...
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WNS (Holdings) Limited (ADR)
Yesterday
Quality Assessor: Insurance Industry (USA Hours)
Cape Town
... Required· Minimum 18 months’ experience as a Contact Centre Quality Assessor.· Computer literacy (MS Office) at an intermediate to advanced level - particularly MS Excel.Preferred· Quality assessment experienceUSA working hours – Monday to Sunday (rotational shifts)#J-18808-Ljbffr ...
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WNS (Holdings) Limited (ADR)
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