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20.09.2024
Group Manager - Transactional Quality
Cape Town
... managers, clients, and other stakeholders Assure compliance requirements are met and implement solutions to prevent non-compliance Monitor and develop campaign performance and ensure that strategies are in line with both business and client expectations Accomplish quality assurance human ...
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WNS Global Services
20.09.2024
Call Center Agent - Dutch Speaking - Claremont, South Africa
Cape Town
... WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and ...
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WNS Global Services
30.08.2024
Senior Group Manager - Operations
Cape Town
... managers· Deliver contractual and commercial performance through cost and profitability management· Create a high-performing, highly-engaged team through modeling desired WNS leadership behaviours, effective coaching, performance management and recognition· Build excellent relationships both ...
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WNS Global Services SA
06.09.2024
Quality Manager
Cape Town
... WNS employee and provide insights back to the operations on opportunities to improve the overall customer journey.Key Responsibility Areas· Works with the operations management team to drive account performance through the delivery of defined and agreed QA framework per campaign.· Responsible ...
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WNS Global Services
06.09.2024
Training Manager
Cape Town
... Manager role· Computer literacy (MS Office) at an intermediate to advanced level - particularly MS Excel and MS Word· Experience in L&D, HR and/or consulting in the BPO sector would be beneficial· Training, coaching and / or mentoring experience would be beneficialAdditional InformationThis ...
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WNS Global Services
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