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Yesterday
Operations Trainer - Utilities Contact Centre
Cape Town
Job DescriptionThe purpose of the Operations Trainer role is to deliver product and technical training to their assigned operational business unit. The role of a learning and development professional is a vital component in ensuring agents and operational teams are equipped with all the necessary ...
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WNS Global Services
Yesterday
General Manager: Operations
Cape Town
... managerMinimum 3 years' experience in operational sales and/or retentionsThorough knowledge of contact center technologyComputer literacy (MS Office) at an advanced level (Word, Excel, PowerPoint)PreferredProven ability in managing a high performing environment in sales and/or retentionsContact ...
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WNS
03.08.2024
Assistant Manager - Operations
Cape Town
... WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and ...
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WNS
03.08.2024
Assistant Manager: Quality
Cape Town
... Manager manages the Training and Quality framework that has been established in accordance to WNS standards and client consent, along with managing the Training & Quality resources. He / She will ensure compliance to training guidelines from the time a new hire is onboarded till the time he ...
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WNS
03.08.2024
Operations Manager - South Africa
Cape Town
... 3 years’ experience as operations managerExperience in a contact center/BPO environmentInsurance industry experience essentialAdditional InformationAfternoon and night shifts – Monday to Sunday (rotational shifts)Candidates are required to have fibre or live in a fibre enabled ...
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WNS
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