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08.07.2024
Group Manager - WFM
Cape Town
... Data AnalysisAttention to detailMust be able to work flexible hoursQualificationsMatric / Grade 12 or international equivalent Call Centre Maths Industry relevant training courses, including WFM processes, terminology and tools3 Years in a leadership role within WFM3-5+ years of experience ...
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WNS
07.07.2024
Group Manager - Operations
Cape Town
... data protection and information security requirements Other Specific Requirements Insurance experience preferred Rotational Shifts Monday to Sunday, public holidays, weekends You drive the ISBU culture through effective communication, by continuously displaying the ISBU habits & behave as a ...
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WNS
Yesterday
Quality Group Manager
Cape Town
... data into meaningful reportsPassionate about growing and developing own teamAbility to engage with stakeholders at all levelsConflict managementJob-Related Knowledge, Competencies & Skills RequiredEssentialLeadership: call center leaders are in charge of people whom they would be expected to ...
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WNS
08.07.2024
Group Manager - Transactional Quality
Cape Town
... Analytical thinking Ability to interpret data into meaningful reports Passionate about growing and developing own team Ability to engage with stakeholders at all levels Conflict managementAdditional InformationExperience working on a campaign in the travel vertical.Night shift ...
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WNS
07.07.2024
Senior Group Manager - Operations
Cape Town
... WNS leadership behaviours, effective coaching, performance management and recognitionBuild excellent relationships both internally and externally at all levelsEnsure compliance to all relevant process and regulatory standardsControl and minimize costsDrive continuous improvement and create ...
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WNS
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