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11.05.2024
Lead Engineer
Cape Town
... provement. Responsibilities: Lead and mentor a team of engineers, providing technical guidance, coaching and feedback to foster professional growth and development Collaborate with Principal Engineers and Managers to define project goals, requirements and technical solutions Drive the ...
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Pronel Personnel
10.05.2024
Senior NOC Engineer
Cape Town
... promptly to network alerts, alarms and incidents, and take appropriate actions to resolve issues Use the appropriate communication channels to notify other team members of any outages or network issues Perform regular health checks and proactive maintenance to ensure network reliability and ...
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Pronel Personnel
11.05.2024
Senior Support Engineer
Cape Town
... Provide expert-level technical support and troubleshooting assistance to customers via phone and emailInvestigate and resolve complex technical issuesLog faults with service providers and third partiesDocument and track customers issues, resolutions and troubleshooting steps in the internal ...
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Pronel Personnel
11.05.2024
Team Co-Ordinator
Cape Town
... promptly to team membersTicket allocation and monitoring for prescribed customersEnsuring that tickets aren't stagnating for prescribed customersEnsuring that all tickets from prescribed customer systems are created and allocated within Monday.comEnsure that prescribed customer tickets are ...
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Pronel Personnel
11.05.2024
Junior Support Engineer
Cape Town
... providing technical assistance to customers, resolving issues and ensuring a positive customer experience. This role is ideal for individuals who are passionate about technology, eager to learn and thrive in a fast-paced and collaborative environment.The role is shift-based + weekends. ...
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Pronel Personnel
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