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03.05.2024
Group Manager - WFM
Cape Town
... Assistant regarding appropriate communication of agent use. Monitors real time contact volume both call and email/chat support and associated service levels and staffing requirements. Trends real time call arrival patterns and adjusts staffing accordingly. Identify call routing anomalies using ...
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WNS (Holdings) Limited (ADR)
26.04.2024
Group Manager - RNA
Cape Town
... the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.Why join us?We ...
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WNS (Holdings) Limited (ADR)
17.01.2024
Quality Group Manager
Cape Town
... the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people. We promise our ...
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WNS (Holdings) Limited (ADR)
15.04.2024
Group Manager - RNA
Cape Town
... the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.Why join us?We ...
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WNS (Holdings) Limited (ADR)
09.06.2024
Group Manager - WFM
Cape Town
... the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.Why join us?We ...
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WNS (Holdings) Limited (ADR)
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