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16.08.2024
Real Time Analyst
Cape Town
Role PurposeTo lead a team of real time analysts to proactively managing the contacts and queues “on the day” to ensure service levels and business targets are met. This means taking the resource plan and forecasts and monitoring volumes throughout the day, acting if thresholds are transgressed and ...
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Teleperformance South Africa
15.08.2024
Operational Human Resource Business Partner - Nightshift
Cape Town
Job Summary The Human Resources Business Partner (HRBP) will drive business performance by implementing key HR initiatives that impact areas such as resourcing, reward, performance/productivity, absence management, retention, change management, engagement, and development. This role requires a ...
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Teleperformance South Africa
15.08.2024
Head of Operations - US Campaign
Cape Town
... Teleperformance who leads by example, demonstrates our values, and actively encourages best practice. I support the company in changes to policies and procedures where required. I manage the operational management teams ensuring all key performance targets are met for all clients under my ...
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Teleperformance South Africa
15.08.2024
Business Continuity Manager
Cape Town
... South African jurisdictions. The role holder will be responsible for delivering an Operational Resilience and Business Continuity framework, including policies, processes, and controls. The role will be expected to lead and co-ordinate Operational Resilience and Business Continuity Management ...
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Teleperformance South Africa
15.08.2024
Project Manager (US)
Cape Town
... South Africa estate, on time and within budget. Working in support of the wider internal Teleperformance business and our clients, this role is critical to ensuring that the business can meet its key objectives for growth, transformation and client satisfaction. The Project Manager is a ...
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Teleperformance South Africa
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