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Yesterday
Call Center Operations Director
Cape Town
... include:o Forecasting accuracyo Revenue and margin goalso Client, customer, and Employee satisfaction scoreso Call volume projectionso Contractual bonus goalso Contractual client metric goalsWhat You Bring to the Role• Associate degree, technical school, or equivalent work experience• 4 years+ ...
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TeleTech Holdings, Inc.
Yesterday
Senior Healthcare Customer Service Representative – Nights
Cape Town
... incoming communications from customers on diagnostic imaging, life care solutions, surgical or biomedical services Conduct research to provide answers for customers to resolve their issues Working hours that are designed to support USA customers. Therefore, the shifts could end as late as ...
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TeleTech Holdings, Inc.
23.06.2024
Call Center Operations Director
Cape Town
... include: o Forecasting accuracy o Revenue and margin goals o Client, customer, and Employee satisfaction scores o Call volume projections o Contractual bonus goals o Contractual client metric goals What You Bring to the Role • Associate degree, technical school, or equivalent work experience • ...
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TeleTech Holdings, Inc.
20.06.2024
Real Estate & Facilities Administrator
Cape Town
... airs, utilities, and systems such as emergency generator, UPS, lighting, security, and Fire Detection and Alarm System (FDAS). Establish and manage Facilities budget (Opex and ***), creating the purchase requisitions including supplies, follow up on invoices payments and is responsible for ...
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TeleTech Holdings, Inc.
20.06.2024
Reporting Analyst
Cape Town
... include business evaluation, process development, business analysis, business modeling and report development. On a typical day, you will be: · Developing new reports both proactively and in response to client request to improve operational efficiencies · Maintaining database records and ...
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TeleTech Holdings, Inc.
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