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18.08.2024
Team Leader - Inbound - Claremont, South Africa
Cape Town
... model who participates in achieving the wider contact center overall objectives to allow for first class customer service. Gathering information to analyze problems and generate solutions in taking the initiative by going beyond job remit and identify areas for improvement with a “can do” ...
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WNS
13.08.2024
Operations Manager - Retail Contact Centre
Cape Town
... Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and ...
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WNS
15.08.2024
Quality Group Manager
Cape Town
... multiple tasks at the same time that are accurate and on time Preferred Knowledge of Quality Assurance Management/Quality and Service Improvement methodologies Additional Information Must be able to travel between WNS sites when required = Own transport Willing to work night shift ...
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WNS
16.08.2024
Senior Group Manager - Operations - South Africa
Cape Town
... modeling desired WNS leadership behaviours, effective coaching, performance management and recognitionBuild excellent relationships both internally and externally at all levelsEnsure compliance to all relevant process and regulatory standardsControl and minimise costsDrive continuous ...
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WNS
16.08.2024
Quality Group Manager
Cape Town
... handle multiple tasks at the same time that are accurate and on timePreferredKnowledge of Quality Assurance Management/Quality and Service Improvement methodologiesAdditional InformationMust be able to travel between WNS sites when required = Own transportWilling to work night ...
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WNS
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