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03.09.2024
EPP Operations Consultant
Cape Town
... Mukuru Brand. In addition, they take ownership of the processes and systems used within the EPP Team and contribute ideas to increase service levels and reduce cost. Duties and Responsibilities (Include but are not limited to): Assist in the Business entity onboarding process, document ...
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Mukuru
03.09.2024
Quality Assurance Escalations Specialist
Cape Town
... Mukuru customer support training course (Essential). 1–3 years customer service experience (Essential). Chichewa Language (Essential). Quality control experience in a contact centre environment (Essential). 6–12 months data analysis (Desirable). Knowledge of money transfer procedures. Knowledge ...
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Mukuru
03.09.2024
Quality Assurance Escalations Specialist
Cape Town
... Mukuru customer support training course (Essential). 1–3 years customer service experience (Essential). Chichewa Language (Essential). Quality control experience in a contact centre environment (Essential). 6–12 months data analysis (Desirable). Knowledge of money transfer procedures. Knowledge ...
More »
Mukuru
03.09.2024
EPP Operations Consultant
Cape Town
... Mukuru Brand. In addition, they take ownership of the processes and systems used within the EPP Team and contribute ideas to increase service levels and reduce cost. Duties and Responsibilities (Include but are not limited to): Assist in the Business entity onboarding process, document ...
More »
Mukuru
Yesterday
Agent Support Officer (China Corridor)
Cape Town
... Mukuru Group and reports directly to the Agent Support Team Leader. This dynamic role is dedicated to ensuring that the service provided to our field agents meets all Service Level Agreements (SLAs) and is continuously refined through ongoing discussions and training. The Officer will handle ...
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Mukuru
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