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26.06.2024
Operational Human Resource Business Partner - Nightshift
Cape Town
... solutions that align with corporate targets. · Communicate effectively across the organization and with key stakeholders. · Ensure alignment with client and company goals, meeting Key Performance Indicators (KPIs). 3. Absence and Attrition Management · Manage and guide processes related to ...
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Teleperformance South Africa
27.06.2024
Operational Human Resource Business Partner - Nightshift
Cape Town
... solutions that align with corporate targets.· Communicate effectively across the organization and with key stakeholders.· Ensure alignment with client and company goals, meeting Key Performance Indicators (KPIs).3. Absence and Attrition Management· Manage and guide processes related to absence ...
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Teleperformance South Africa
28.06.2024
Real Time Analyst
Cape Town
... service levels and business targets are met. This means taking the resource plan and forecasts and monitoring volumes throughout the day, acting if thresholds are transgressed and enabling service recovery plans if required. You will also be responsible for team development, client interactions ...
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Teleperformance South Africa
28.06.2024
Project Manager
Cape Town
... South Africa estate, on time and within budget. Working in support of the wider internal Teleperformance business and our clients, this role is critical to ensuring that the business can meet its key objectives for growth, transformation and client satisfaction.The Project Manager is a ...
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Teleperformance South Africa
28.06.2024
Contact Centre Manager - US Hours
Cape Town
... in KPI Management and Performance ManagementProven track record in the delivery of a high level of customer service through sales.· Matric/ Equivalent· Minimum 3 years’ experience in international Voice/Email/Chat/Tech Support business, preferablyJob Types: Full-time, Permanent#J-18808-Ljbffr ...
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Teleperformance South Africa
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