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29.06.2024
Customer Service Agent – Financial Services - South Africa
Cape Town
... resolve their queries in a manner that meets and exceeds the needs of our customers and limits any reputational damage to the brand. This is done in-line with our strategic intend, operational policies and applicable regulations. The role forms part of the overall value chain in partnership ...
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WNS Global Services
27.06.2024
Customer Service Team Manager – Financial Services - South Africa
Cape Town
... resolved and to eliminate ongoing impact • Analyses MI, process effectiveness in order to make recommendations and drive process improvements • Resolve escalated complaints, issues and problems, which may include further escalation as required, to achieve the best possible outcome for the ...
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WNS Global Services
20.07.2024
Customer Service Team Manager – Financial Services - South Africa
Cape Town
... resolved and to eliminate ongoing impact• Analyses MI, process effectiveness in order to make recommendations and drive process improvements• Resolve escalated complaints, issues and problems, which may include further escalation as required, to achieve the best possible outcome for the ...
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WNS Global Services
29.06.2024
Operations Manager - South Africa
Cape Town
... South Africa, Sri Lanka, UK and US. WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to ...
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WNS Global Services
15.07.2024
Operations Manager - South Africa
Cape Town
... South Africa, Sri Lanka, UK and US.WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to ...
More »
WNS Global Services
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